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"I stayed for 3 nights in winter. The hotel is well located in a great neighborhood with plenty of nearby dining and shopping options nearby. The personnel was attentive and helpful, and the room was clean. My only recommendation is to add a separate bedsheet to the bed instead of only the comforter, as it was too hot under it, and difficult to sleep well by alternating cold or sweat. Overall would recommend. "

"excellent staff and service "

"Staff at Reception were very helpful, especially Bastion. Restaurant staff also very helpful with my lack (or rather, absence) of Spanish. Thank you. Gracias"

"The room was spacious, clean, and comfortable."

"Location and excellent costumer service."

"Yours is one of the best 5* hotels I’ve ever stayed in, and I’ve travelled the world over my 70 years and stayed in many, many famous establishments. What makes you really special is your staff; they’re simply perfect. I’d like to single out Valentina and Diego in the Club Lounge, who were simply fantastic. Congratulations to you all; I’m sure I’ll be back 🙏"

"Muy buen servicio, el personal súper amable. Muy recomendable "

"Everything and everyone.. are great "